Interviewing Food Workers

Summarize the food worker's job duties
Discuss food handling processes and practices within the kitchen from a food worker's perspective
Identify recent illness or notable events that might have occurred around the time of the outbreak

Target Objectives

Avoid leading questions that give the impression of a right or wrong answer
Avoid excessive abbreviations and acronyms
Recognize the signs of discomfort and evasion - look for verbal or physical cues (crossing arms, not making eye contact, fidgeting, curt responses)
Maintain neutral body language
Maintain cultural sensitivity