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Interviewing Food Workers

Target Objectives

  • Summarize the food worker's job duties
     

  • Discuss food handling processes and practices within the kitchen from a food worker's perspective
     

  • Identify recent illness or notable events that might have occurred around the time of the outbreak

Target Objectives

Strategy Check

Strategy Check

Tips and Tricks

  • Avoid leading questions that give the impression of a right or wrong answer
     

  • Avoid excessive abbreviations and acronyms
     

  • Recognize the signs of discomfort and evasion - look for verbal or physical cues (crossing arms, not making eye contact, fidgeting, curt responses)
     

  • Maintain neutral body language
     

  • Maintain cultural sensitivity

Tips and Tricks

Toolkit

Interviewing Food Managers

Toolkit
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